Does it talk to my drones and robots today?+
Not yet. This build runs on simulated telemetry and a generated camera feed. The connectors are designed and mocked: ROS 2 bridge, PX4 / MAVLink, DJI Cloud API, WebRTC video relay. Each one gets checked against the vendor before a pilot customer.
What is in the demo?+
Northwind Aerial Services: 64 units over 8 sites (solar, wind, pipeline, quarry, towers, substation, bridge and a logistics yard), with 120 days of history. No sign-in, and nothing you do leaves your machine.
Can I buy one module?+
Yes. Every module is sold on its own: Hobby (1 seat, 1 unit), Starter (up to 10 units), Team (up to 50 units), Fleet (up to 200 units). Hobby is a paid plan. There is no free tier. The Ops Suite bundles all five, and 4 industry packs bundle four or five modules with a shared AI pool, on Starter and Team.
What does the AI add-on do?+
It adds the AI page to a module: fleet insights, a go / no-go advisor, a maintenance forecast, shift briefings and report drafts. It is priced per module, from $16.72/mo, billed annually. Industry packs include a shared AI pool instead. Suggestions stay drafts until a person acts on them.
Is the checkout real?+
No. The store on this site is a demo: no payment is taken and nothing is charged. It signs an entitlement and sends it to your local app, so you can see a module switch on.
How does the free trial work?+
Every plan starts with 1 week free: a 7-day free trial, one per customer. At checkout you add your payment details and agree to the terms, and $0 is charged that day. On day 7 the first annual payment is taken and the 12-month term starts. To stop before then, cancel the trial in the app under Settings → Modules & billing → Cancel trial, and nothing is charged. If you already used a trial, a new order is charged the annual price on the day you place it.
How does billing work?+
Prices are shown per month, but every plan is a 12-month minimum term, billed annually up front: on day 7, when the free trial ends. The term renews each year on its renewal date unless you cancel the renewal before then. There is no month-to-month option. The per-month price is the list price minus 12 %, which is the only yearly discount; bigger savings come from the Ops Suite and the industry packs.
Can I get a refund?+
No, not after the trial. During the 7-day free trial nothing has been charged, so cancelling the trial costs nothing. Once the first annual payment is taken on day 7, payments are not refunded, including for unused time. You can cancel the renewal at any time before the renewal date (in the app under Settings → Modules & billing); access then runs to the end of the term you paid for.
What happens if a renewal payment fails?+
Seven days of grace with full access, then read-only until day 30, then the module is locked. Data is kept for 90 days after that.